Sunday, February 15, 2009

A Shift in Leadership Focus

A Shift in Leadership Focus

Earlier this week, I met with a client that is the President/Owner of a large Real Estate enterprise. His business, like many others, has been challenged in the current market due to the global financial crisis. The effect on his business has been a decrease in revenue and profitability, as well as an increase in uncertainty in the market. This seems to be the case with almost every business owner I speak with today.

The challenge for most business owners is that they look at where their business is today and compare to where they’ve been in the past and wonder why things aren’t working like they used to. Newsflash: The change in the economy has changed the rules of game, the easy money is over, and we must look at business from a different point of view in order to navigate through the minefields of this economy. From my point of view, there are two critical shifts in mindset that are necessary:

1. What worked in the past, may not work in the future – To achieve something you have never achieved before, you have to become someone you have never been before; you must learn things that you have never known before. In order to not only survive but thrive in this economy, you must be open and willing to learn and expand the tools in our tool belt, and you must also be open-minded to the new ideas that enter your peripheral vision.

2. Focus on the cause and not on the effect – The effect of a slowing economy on business is a decline in revenue and profitability. What is the cause? Or a better question may be, “What can I do differently in my business to increase revenue and profitability?" Or, "what are the critical drivers that influence these effects?”

There are a number of ways to create these critical shifts in business, most of which are strategies, tactics and methodologies to adjust to market forces. As a FocalPoint Certified Business Coach, I am well-equipped with an arsenal of such strategies, tactics and methodologies to help business owners in this challenging economy. Having said that, I believe the most important element for success in this economy is that business owners fully embrace their role as leader of the organization and do whatever it takes to step-up to meet the challenge of that role.

As the leader of his organization, the owner of the Real Estate firm I previously mentioned has changed his role from CEO to CMO (“Chief Morale Officer”). We’ve determined that the most important role he serves in his business today is to inspire, support and encourage his team to get out in the field and make things happen. In their organization, they’ve determined that talking to clients by e-mail and phone aren’t getting the job done, they must get out and meet clients face-to-face in order for them to engage in business. In his new role as CMO, he is more hands-on and he finds his team more engaged because they know he is in the trenches leading them. They have changed the way they are doing things to create the outcomes they desire.
Most businesses will have to do things differently than they’ve done them before to survive in this economy. If you are a business owner:

1. What will it take for you and your team to remain inspired and create the results that you want this year?
2. Where do you go, to talk to someone who is as bright as or brighter than you are, to help you get what you truly want from your business?
3. Remember…nobody does it alone! A barber doesn’t cut his own hair nor does a dentist drill his own teeth!

In these challenging times all businesses need support, so find someone who can help you look at your opportunities from a fresh point of view and help you lead your team where you want to go.

This article was written by Gil Lederhos, a leading FocalPoint Business Coach. If you'd like to contact him, or comment on this article, Click here

Come back often to hear what Gil and the rest of our coaches have to report as a result of coaching in the field. Take what's here and use it!
Thanks

Saturday, February 14, 2009

Charleston South Carolina Business Coach plays crucial role in International Business

FOR IMMEDIATE RELEASE
February 2009

Charleston, South Carolina and San Diego, California

Local Charleston S.C. executive plays crucial role in International business

Ron McNutt, a leading FocalPoint Business Coach who operates out of Charleston South Carolina, has accepted the position of Chairman of that company’s Strategic Advisory Group. This group acts as a direct liaison between business coaches, who are franchisees of the system and FocalPoint’s head office.

“This is a great chance to give back to the system, commented McNutt, “I can really have an impact and help shape the future direction of the organization”.

The Strategic Advisory Group casually referred to, as “the STAG” is a combination of elected and nominated coaches who have proven themselves by attaining high levels of success in their own business and with clients. It helps prioritize initiatives that affect the global organization, as well as the US and Canada.

“The STAG plays a critical role in the direction of our business”, noted Steve Thompson, President of FocalPoint Coaching, powered by Brian Tracy. “ We attract the highest quality of executives to FocalPoint, those who have left the corporate world and want to be independent, yet still be on a team. Ron McNutt is an outstanding business coach and we’re proud to both have him on our team, and have him as Chairman of the Strategic Advisory Group.”

FocalPoint Coaching is a professional business coaching organization that operates as a franchise so that all coaches understand business ownership and the realities of business that go with that.

McNutt delivers FocalPoint Business Coaching, powered by Brian Tracy to clients in South Carolina from offices in the Charleston area. His client list includes several of the area’s most prestigious companies as well as smaller businesses who are looking for aggressive growth and/or efficiency.

McNutt brings a strong sales and management background to FocalPoint with prior success in the medical and pharmaceutical field. His experience working with both large and small organizations, combined with FocalPoint’s coaching systems allows McNutt to quickly identify and streamline systems.

“We really get measured by bottom line results”, says McNutt, “and the brand and systems that I tap into with FocalPoint really help me to do that effectively. “

Brian Tracy also commented on McNutt’s posting.” “FocalPoint Business Coaches impact local communities and our country every day, by working with business owners directly. Through coaching, businesses and the people that work in them all win.” Tracy said. "Ron McNutt has been a leader among leaders within FocalPoint - we're proud to have him on our team."

FocalPoint Business Coaching, powered by Brian Tracy is the most recognized brand in business improvement, worldwide and is growing quickly, having recently passed the 50-coach mark. This explosive growth reflects the realities of today’s business world – more executives are leaving the corporate world and more business owners are looking for ways to improve their bottom line. To find out more about us, visit us at www.focalpointcoaching.com

Friday, February 13, 2009

Nebraska Business Coach makes International impact with FocalPoint Business Coaching

FOR IMMEDIATE RELEASE
February, 2009

Nebraska executive makes his mark internationally amongst business coaches.

Omaha native James (Jim) Masters has just completed his term as leader of the Strategic Advisory Group for FocalPoint Business Coaching. This group leads important initiatives that drive the future of business coaching.

“It’s been my honor to lead this great team”, says Masters a leading business coach and Area Developer in Nebraska. “Our group has the kind of diverse business backgrounds you’d expect a business coach to have. We focus our energy on making sure that FocalPoint drives massive value with our clients and amongst our larger team”.

FocalPoint’s Strategic Advisory Group – joking referred to as the “STAG”- is made up of leading business coaches worldwide. Each coach serves as a volunteer for 12 months before stepping down.

“We’ve been very fortunate in the quality of people we’ve attracted”, comments Steve Thompson, President of FocalPoint Coaching. “ Jim Masters has done a fantastic job leading the STAG and now Ron McNutt (Charleston, South Carolina) will take over as chairman. This kind of representation keeps the STAG relevant and valuable to our entire coaching family. “

"Our STAG is made up of 2 Area Developers, and 6 Business Coaches who have been voted in by their peers", continues Thompson. "This gives us a realistic representation of our entire coaching team, and helps FocalPoint move quickly to stay on top of trends in this ever-changing market.
I think they see in FocalPoint a chance to really have an impact using their business experience. Of course, being in control of your own destiny plays a part as well. "

About FocalPoint Business Coaching


FocalPoint Business Coaching, powered by Brian Tracy is a group of dedicated, professional business coaches who have leveraged a proven brand and system for the benefit of their clients.
Our coaches are executives and entrepreneurs who have left the corporate life and want to use their professional backgrounds to grow their own business. FocalPoint Coaching provides them with training and support in a team environment that keeps them on the path to success. For additional news and more information about us, please refer to www.focalpointcoaching.com

Wednesday, February 4, 2009

Sales Team Building

Business Success Means Learning to Multiply

Here’s a common fantasy we often hear from business coaching clients, “If I could just afford to add one more person to my team, we’d really start making money!” Why do I call that a fantasy? Because some of the most successful teams we’ve coached are also some of the smallest!

If you’re scratching your head over that statement, stay with me. You see, what we’ve learned as business coaches is that, contrary to common belief, more people don’t always equal more productivity. That one statement should have you, as a business team member or manager, jumping for joy! That means, my friend, that with the right hiring and leadership strategies in place, you can actually reduce your workforce while increasing your company’s income.

What’s the secret? It’s simply learning to multiply. Here’s how Brian Tracy explains ( read Focal Point if you like) if you’ll strategize your recruiting so that you’re hiring team members with complementary skills, rather than hiring a team of people with identical skills, you’ll build a more productive team. And you can keep building that productivity by facilitating the use of each team member’s skills in a way that multiplies the team’s productivity.

How would that look in a real-world situation? Imagine a company that sells washers to hardware stores nationwide. If you, as the sales team manager, hire a team of high-powered sales people with connections to hardware store chains, you’ll probably start out selling a lot of washers. Predictably, though, if all of your sales people are working the same market, you’re eventually create an atmosphere of cutthroat competition for the same customers. That kind of sales force will stagnate unless the sales manager learns a new strategy.

What if, instead, by hiring one person with strong connections to the hardware store chains, plus someone with a network of buyers in the manufacturing sector, as well as a real go-getter who’s constantly looking for new markets for the products she sells, you were able to multiply the impact of your sales team into new markets?

You could really ramp things up by encouraging, at the same time, an atmosphere of excellence that challenges the team to provide great service, appreciate each other’s accomplishments, and work together toward reaching team goals.

Do you see the difference? It might be easiest, in the beginning, to just hire a lot of really good sales people and let them “have at it”. But you’ll see better, more profitable long-term results by hiring a team of people with complementary skills and encouraging an atmosphere of excellence within the team.

Wondering if that could work for your team? I hope you’ll comment on this post about the challenges of maintaining great teams. Remember, you don’t have to know how to do this by yourself. That’s where a professional business coach can help. This is a great time to become an expert at hiring good people and multiplying their efforts with good management strategies. Let me know when you’re ready to get started!


Steve Thompson,
President,
FocalPoint Coaching, powered by Brian Tracy

A tip - How to Get Business Results faster

A tip on How to Accelerate your Business Results

Here’s something a business coaching client asked me recently that really made me stop and think. She asked why she was still losing clients when she’s careful and methodical in her dealings with them. At first, I thought she might be feeling the effects of a soft market. Then I backed up and considered the words she chose, “careful” and “methodical”.

I then asked her whether being careful and methodical might mean it takes her longer than her competitors to deliver what her clients need. You see, doing what business coaches do all these years has tuned me in to some code phrases clients use that obscure the real problem. Sure enough, her “careful” and “methodical” sales process was actually slowing down delivery, several weeks in some instances.

I’ll tell you what I told her—in today’s market, if you can’t deliver your product quickly, get ready for hard times! The speed of business has moved into overdrive due to improved technology. Any business team not on board with that reality is going to get mowed down by their competition.

That’s why Brian Tracy, has Acceleration as part of his Grand SLAM Formula . Accelerating your efforts to satisfy your customers’ needs, according to Tracy, is a sure way to stay ahead in your market. Hanging on to inefficient business processes, on the other hand, lets your clients know their needs are secondary to yours. To really put it into perspective, think about which kind of company you prefer to do business with.

So the lesson for the day is this: cross all your “T’s” and dot all your “I’s” so that your quality standards don’t slip, but find ways to do that as quickly as possible if you want to keep driving in the business fast lane.

I hope you’ll send me your comments on slow business processes you’d like to improve. I’d love to talk to you about how a professional business coach can help you streamline them.



Steve Thompson,
President,
FocalPoint Coaching, powered by Brian Tracy

The L-Word in Business during a Recession

The L-word in Business during a Recession

Wow, Have you ever heard so much bad news about the economy in your life? Honestly, turning on the financial news is enough to make someone throw in the towel. Capitalism doesn't work anymore! Stocks are plummeting, Real Estate is a bad investment.

Stop, please.

When everyone is selling, stop and ask yourself “Who is buying?” Now, just because you and I can’t imagine who would be buying doesn’t mean they aren’t. They are. Entrepreneurs, and people who can see the future.

Imagine if, in 1970 you had bought a small 10 unit apartment building. Back then, that investment would have been an astronomical $300,000 ( or less). Today, in this down market, a building like that, in a fire sale is 1, 000,000 - and you'd still have the cashflow coming in.

What if you bought that building today for 1 million? How much will it be worth in 3 to 10 years from now? It will be "more" - and if you bought it today, you'd earn the difference!

Deals are still happening - someone has to BUY for someone else to SELL.

That is the kind of thinking that builds wealth. That is smart, tactical thinking.

Really, that’s how a coach thinks. Here is a glimpse into the psyche of a business coach a la Brian Tracy.

In one of Brian's books (FocalPoint) he talks about the Grand Slam formula. This is more about the “L” word, the Leveraging of Resources to reach new goals.

We aren’t just talking about your own skills…if each of us was limited to the success our own talents could bring, we would eventually hit a ceiling. But when we leverage the resources available from our connections to other people, that’s when things get exciting! That’s the kind of business strategy that keeps building success, even when Wall Street says “give up!”

So, let’s do a quick rundown of the resources Tracy assures us are available to every business person (and team).

1. Other People’s Knowledge – the crucial information we’re missing that other people can supply to propel us to the next level
2. Other People’s Energy – the ability to delegate activities that bring low return on our investment of time
3. Other People’s Money – the money other people are willing to invest in our efforts, resulting in more income for them and for us
4. Other People’s Successes – the ability to learn from others’ successes and make their strategies our own
5. Other People’s Failures – the willingness to look at what hasn’t worked in your field and avoid the same mistakes
6. Other People’s Ideas – what great idea is out there waiting to be combined with your particular skills before it can succeed?
7. Other People’s Contacts – what introductions or referrals can other people make that can help you reach the next level?

A day in the life of a business coach is exciting, because we get to work through these steps with motivated businesses.

We know that, sooner or later, the light bulbs will start going on and the leveraging phase will go into overdrive. That’s because, as business coaches, we’ve learned it only takes the right questions and the right feedback to help move a great team into new territory.

Listen to the news if you have to, but don’t fall prey to the “doomsayers”! With a little leverage, you and your team are going to reach your goals and start setting new ones.

Can’t wait to prove me wrong? I’d love to hear your comments! Keep talking to me, and keep reading. We’re going to make this your best year yet.


Steve Thompson,
President,
FocalPoint Coaching, powered by Brian Tracy

Press Release New FocalPoint Business Coach Indonesia

FOR IMMEDIATE RELEASE

Friday, January 28, 2009

Indonesian Entrepreneur forms Alliance with Brian Tracy

World Famous Author and Business Coach, Brian Tracy, awards Franchising rights to leading Jakarta Businesses Woman.

Recently, after a long selection process, FocalPoint Business Coaching, powered by Brian Tracy awarded the right to develop and sell this leading coaching system in Indonesia to Ellies Sutrisna.

Sutrisna is one of an elite few who have been passed the rigorous selection criteria in place for FocalPoint’s International expansion. Indonesia is a critical proving ground for all of Asia.
Sutrisna will grow FocalPoint Business Coaching, powered by Brian Tracy by recruiting and supporting local Business Coaches from offices located in Jakarta, Indonesia.

“I’m excited to bring Brian Tracy’s Coaching program to businesspeople in Indonesia”, Sutrisna said. “FocalPoint is an organization that has extremely high standards and results, - I will be looking for strong businesspeople who we can train and support to deliver Brian Tracy’s proven business building strategies”.

FocalPoint Business Coaches impact local communities, our country, and the world every day, by working with business owners and executives directly. Through coaching, businesses and the people that work in them all win.” Tracy said.

Steve Thompson, President of FocalPoint International comments that "Ellies Sutrisna has impressed us from our first meeting with her professionalism, drive and determination. She truly cares about helping others to succeed. We’re confident that she’ll build a very strong team in Indonesia. “

Thompson continues in saying “ it’s important to understand, that at FocalPoint Business Coaching, we award Franchises, we don’t sell them. Ellies has met the highest levels of our selection process. We’re very proud to add her to our team.”

Sutrisna brings a strong entrepreneurial background that will aid the expansion in Indonesia. She is an accomplished Author and Book writer, Entrepreneur, Speaker & Trainer. She has written 2 books: '5 Jurus Jitu Melejitkan Karir' & 'Tetap Nyaman Bekerja dengan Bos Temperamental'., which can be found at major Indonesian bookstores.

Sutrisna recently completed a rigorous special training session held as part of the FocalPoint Business Coach training in held in December, in San Diego, at Brain Tracy’s offices. Coaches from the USA, Canada and England filled out that roster.

FocalPoint Business Coaching, powered by Brian Tracy is the most recognized brand in Business Improvement, worldwide. To find out more about us, go to www.focalpointcoaching.com

Business and Golf Chapter Eleven ( no, not that one!)

I thought you might like to read an article one of our coaches put together. He writes it for an old fashioned - print only magazine in Nebraska. I think you'll enjoy it!

The Business Golfer….Chapter Eleven.



This Installment: Don’t Just Stand There….Swing Into “Action”!


A number of years ago, I decided to take a golf lesson from a new pro at a local course. I didn’t know much about his teaching style, but my game was in the dumps and I decided that I could use a dose of “hope”. During the course of the lesson, it became clear to me that the “new pro” was searching for a teaching concept that might really “stick” in my mind. We tried a number of things…a little bit of this, a little bit of that, including some hi-tech contraption to anchor your right arm to your body, while keeping your left arm straight. We even tried having me swing inside a tilted hoola-hoop in hopes that it would give me a “feeling” of what a proper swing plane felt like. The only real “feeling” I got was one of confused frustration.

The next day, I went to play with friends. On the first tee, I placed the ball on the tee, took my address position and just “froze”. After what seemed an eternity, I started to laugh and my golfing partners asked what was wrong. I said, “I don’t know what to do to get this swing started!!” I had so many thoughts going through my head I literally was paralyzed and could not take “action” to begin the swing.

I see this same thing happen in business all the time. A business person will do so much analysis, have so many thoughts, outcomes fears, and possibilities spinning in their heads, they become unable to take action. This has never been more true than now, given the current economic situation. So many business people are doing their best impression of a turtle….pulling into their shells and hoping this whole thing passes, desperately clinging to a belief that everything will be the same as it was. The problem is that this inability to take action will likely a) get you fired/downsized or b) put you out of business. The old plans simply don’t work in the current environment. The time to take action is NOW!

As with a golf swing, there is a time for analysis and a time to act. Before the swing (action), a good player will analyze the conditions, take into consideration their strengths and weaknesses and possible outcomes. They know it’s important to get this analysis done first because when it’s time to act, it must be decisive, confident, and committed.



Implementing a business action plan operates in exactly the same way. Brian Tracy, world renowned author, speaker and business coach, addresses how best to respond to a crisis in his book “Crunch Point. Tracy writes: “Since your natural tendency when you hit crunch time is to withdraw, cut back and play it safe, you must resist this urge and instead dare to go forward, to seize control of the situation and too attack your difficulties with firmness and decisiveness.

Recently, in a national teleconference, Brian identified several key factors to surviving and thriving in the current economic environment. Some key points:

-Cash Flow is the most important number on the balance sheet. “You cannot cost-cut your way out of a financial crisis. You have to generate revenues and the only way to do that is by selling something to someone.”

-Consider alternatives to current business activities. Where you are today won’t be enough to get you where you need to go.

-Think from an environment of calm. Our instinct, in time of crisis, is to resort to “fight or flight”. Only by consciously and immediately asserting mental and emotional control can you take positive and appropriate actions.

-Thinking comes from clarity and clarity comes from writing down your thoughts on paper. The brain is wired directly to the hand and when it sees the hand write things, it processes and analyzes the information much more efficiently. Do your analyzing on paper and put your actions in writing.

-The turnaround principle…Operate your business as if you’d been hired to be a turnaround artist. Look at everything freshly and objectively, letting go of past decisions. Along with this, cut losses quickly and admit mistakes. Ego just doesn’t’ fit into the equation.

-Focus on your core business…What is it that you do really well? What business are you really in? Why do your ideal customers buy from you? Who are our ideal customers? What are their characteristics? How do we keep them and how do we find more of them?

-Look for objective opinions. One of the greatest attributes of a swing coach or a business coach is to work with their clients to create an action plan which places them in the best position for achieving success. Too many business people tend to think they can fix it themselves or do more of what they’ve been doing. One of my favorite questions is this: “How is what we’re doing working out for us so far….and will doing more of it produce different results?”

-Focus on “high return” activities. Apply the 80/20 rule to everything, because I almost guarantee you that 80% or your current activities are of little or no value.

As you can see, there really is no excuse for inaction. Procrastination = Failure. When you take action, do it with single-minded determination. Allow for no distractions or anything to get in your way. You’ve already analyzed the situation, now is the time to simplify, lead, and act with confidence. Harvey Penick, legendary golf instructor summed it up this way in his “Little Red Book: Penick said, “Take Dead Aim”….”Take dead aim at a spot on the fairway or the green, refuse to allow any negative thought to enter your head and swing away.” A proper action plan also has built in assessment points and results should dictate changes to the actions as needed. In business or in golf, taking positive, well thought out action liberates you from your fears…so, don’t just stand there, swing into action!

This is another in a continuing series of articles relating the similarities of being a good golfer to those of a being a good businessman. Some of Jim's past articles are on this blog too. The author is Jim Masters, a FocalPoint Business Coach and Area Developer in Omaha Nebraska.

Thansk for reading!
Steve Thompson,President
FocalPoint Business Coaching